Delivery Information

We dispatch orders within 48 hours of receiving cleared payment and will let you know by email when it's on it's way to you.

Orders are normally shipped via Royal Mail.

Postage rates

UK orders qualify for free shipping on any order over the value of £10.00.  Orders £9.99 and under will incur a postal charge of £1.49.

International postage

EUROPE

We ship to all European countries and orders up to the value of £9.99 incur a charge of £3.99.  Orders over £10.00 up to £100 will be charged £14.99 and orders over £100 will cost £24.99 in post and packaging.

USA and CANADA

Shipping rates to the USA and Canada are as follows.  Orders up to the value of £10, shipping is £9.99.  Orders up to the value of £20 incure a shipping charge of £15.99.  Up to £100 will cost an additional £25.99 in shipping and all orders over that will be £35.99.

Please also observe your countries importing rules and regulations as you may incur extra taxes and/or import duties.  These are out of our control.

Guaranteed Delivery

You can upgrade most items for guaranteed delivery.

Orders received before 11am (Monday to Friday) will usually be dispatched to be delivered the following working day (adverse weather conditions dependent). 

Delivery Problems

If your UK order does not arrive after 10 working days (outside of the Royal Mail strikes, bad weather etc), please contact us so we can arrange a refund/replacement.

If you're in Europe please allow 20 days and we'll refund/replace. If your item does arrive damaged please let us know as soon as possible and we will sort this out for you by refunding/replacing.