Once an order has been finalised no amendments can be made. If an order is processed and ready for dispatch then it cannot be cancelled.
If you are anyway unhappy with the item/s you receive and do not wish to keep the item/s for any reason please contact me within 14 working days after receiving the item/s at [email protected] or by using our online form that can be found on our contact us page.
Unauthorised returns are not permitted.
You will be fully refunded within 30 days of the return.
Please note change of mind return costs are the responsibilty of the buyer however in the unlikely event where goods received are damaged, defective or significantly not as described, we will cover return costs. Handcrafted items are exempt from returns as they are bespoke (unless faulty/damaged).
Unwanted items are to be returned including all packaging within 30 working days after notification. I recommend obtaining a traceable postal receipt to protect against loss or damage. Your statutory rights will remain unaffected.